Privacy Collection Notice for Customer Due Diligence

This privacy collection notice from Express Property Settlements outlines why we collect your personal information, what we collect, how we collect it and who we share it with.

Why we need to collect your information

We collect your personal information to comply with the ‘Customer Due Diligence’ requirements in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This includes to:

  • establish and verify your identity before providing certain services to you

  • assess and manage potential money laundering, terrorism financing, proliferation financing risks or related compliance risks associated with the provision of our services

  • make reports required by law under the AML/CTF Act

  • meet record keeping obligations under the AML/CTF Act.

What personal information we collect

We collect the following types of personal information:

  • your full name, date of birth, residential address

  • occupation

  • photo ID and unique identifier, such as a passport or driver’s licence number

  • contact details (including telephone and email addresses)

  • any other information we may need to provide you with our services

We also collect the following sensitive information:

  •  whether you are a member of any political associations, professional or trade associations may be used to verify your occupation or determine whether you are a politically exposed person

How we collect your information

We will generally collect your personal information directly from you.  We may also collect your information from other sources such as:

  • Easy AML; a third party identity verification service which collects personal information on our behalf for the purposes of the AML/CTF Act; 

  • registers of companies, trusts, or public records (such as court records, regulatory filings, land registries), financial institutions or professional intermediaries; and

your representatives or professional advisers.

Who we may share your information with

In order to provide you with services, we may need to disclose your personal information to third parties. The organisations that we are likely to disclose information about you to include:

  • other parties involved in your transaction

  • banks, lenders and other financial institutions

  • Landgate and other government agencies/authorities

  • PEXA or other electronic conveyancing/settlement platforms

  • third parties to assist with AML/CTF obligations including identity verification and storage

  • third parties that have entered into a written reliance arrangement with us for the purposes of section 37A of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and any applicable AML/CTF Rules

  • to any of Express Property Settlements’ related companies

  • real estate agents, contractors and service providers

  • our professional advisers, auditors and insurers

  • your representatives

  • Office of the Australian Information Commissioner

  • anyone to whom the disclosure is required or permitted under the Privacy Act, other Australian Law, Regulation or Court/Tribunal Order; and

  • anyone else where you have provided your consent. 

We may also share your personal information with AUSTRAC to meet our legal and regulatory obligations under the AML/CTF Act or the AML/CTF Rules.

We do not currently disclose personal information overseas. If this changes, we will update this policy.

What happens if we cannot collect your information

If you do not provide us with your personal information, we may not be able to verify your identity and provide you with the services you have requested.

Your privacy rights and our privacy policy

Our Privacy Policy contains further information about how we will handle your personal information and how you can access and correct your personal information. It also outlines how to lodge a complaint and how that complaint will be managed if you are concerned about how we handled your information: https://www.expresspropertysettlements.com.au/privacy-policy

How to contact us about your privacy

You are always welcome to contact us on the details below.

Telephone: (08) 9315 1531
Email: admin@expresspropertysettlements.com.au
Address:  Richmond Quarter, Unit 113/1 Silas St, East Fremantle WA 6158
Post: PO Box 335, Bull Creek Post Office, WA 6149